Terms of Service
Effective · June 13, 2026
These Terms of Service ("Terms") set out the agreement between you and Patio Studios (ABN 32 504 767 825) — Roberto Vieira Sanjuan trading as Patio Studios (referred to here as "Tag'it", "we", "us", or "our") for your use of the Tag'it mobile app, this website, and any related services (together, the "Service"). They are written to be readable. Defined terms are bolded once. Use of the Service is also subject to our Privacy Policy, which is incorporated here by reference.
By installing, opening, or otherwise using the Service, you agree to these Terms. If you do not agree to them, do not install or use the Service. Where the law requires, you confirm that you are at least 13 years old (or the minimum age of digital consent in your country) and that you have the legal capacity to enter into this agreement.
01Using the Service
Subject to your agreement with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to access and use the Service for your own non-commercial entertainment. You agree not to use the Service for any other purpose without our prior written permission.
The Service is offered "as is". We may add, change, or remove features at any time. Features described in marketing materials, on this website, or in beta builds are not promises that those features will appear in the released product or remain in the released product forever.
02Your account
Eligibility
You must be at least 13 years old (or the higher minimum age of digital consent in your country) to create an account. We block accounts at the age gate where the year of birth indicates the player is under that threshold. You confirm at sign-in that the age you reported is accurate.
Creating an account
You can create an account using one of the sign-in methods we support, which may include an anonymous device-bound identity or a supported third-party login. You pick a display name and an avatar. You do not need to give us your real name, your phone number, or your email address to play.
One human, one account
One account per human, please. You may not create multiple accounts to manipulate rounds, the points economy, leaderboards, or anti-abuse measures. You may not transfer, sell, rent, or give away your account. Accounts are personal to you.
Keeping your account secure
You are responsible for what happens on your account. If you think someone has gained access to it, tell us at support@patiostudios.com.au right away. If a minor uses your device to interact with the Service or to make a purchase, you are responsible for what happens on your account — including charges.
Display names
You pick your display name. We reserve the right to require you to change a display name — or to reclaim one — if it is misleading, impersonates someone else, is offensive, or violates a third party's rights. We try to be reasonable about this and tell you before we do it.
03Acceptable use
The Service depends on a small number of friend groups playing a social game in good faith. To keep that working, you agree not to:
- Cheat or exploit. No bots, scripts, emulators, modified clients, packet manipulation, or third-party tools that interact with the Service in ways the regular client does not allow. No exploiting unintended bugs in scoring, dodging, the round timer, the points economy, or the power-up system.
- Game the points economy. No farming, no coordinated point-trading rings, no self-tagging via secondary accounts, no purchase abuse, no chargeback abuse, no abuse of the rewarded ad cap.
- Harass or harm anyone. No targeted harassment, threats, doxxing, impersonation, or hateful conduct directed at other players or at our team. The fact that the in-app surface is small does not mean nothing here is harassment.
- Try to break the Service. No attempts to gain unauthorized access to our systems, no denial-of-service attacks, no probing or scanning for vulnerabilities outside of a responsible-disclosure channel, no reverse-engineering of the client beyond what local law expressly permits.
- Misuse other people's data. Don't try to find out who other players are in the offline world from in-app signals. Don't post other players' private information anywhere.
- Resell, scrape, or commercialize the Service. The Service is for your own personal entertainment. You may not scrape it, mirror it, or use it as a backbone for a competing product or a paid third-party service.
- Use it where it is not allowed. Comply with the export-control, sanctions, anti-money-laundering, and gambling laws that apply to you. The Service is not a gambling product and may not be used for any wagering activity.
If you think you have found a real security vulnerability, please email support@patiostudios.com.au rather than exploiting it. We respond to responsible disclosure.
04Suspension and termination
We may limit, suspend, or terminate your account, your access to the Service, or specific features, with or without prior notice, if we reasonably believe you have violated these Terms, the Privacy Policy, or applicable law, or are creating risk or legal liability for us or other players.
If your account is terminated, you may lose your display name, your in-game progress, your Tag Points balance, your power-up inventory, and any cosmetic items earned through play. We are not required to compensate you for any of those losses. If we terminate your account other than for cause and you had unused, paid power-up charges on the account at the time of termination, we will refund those at the price you paid, where the law allows.
You may delete your account at any time from Profile → Settings → Delete account, or by emailing privacy@patiostudios.com.au. We may keep a minimal record of your account ID for fraud prevention and tax purposes for the period the law requires.
We may also discontinue the Service, in whole or in part, at any time. If we do that, we will give as much notice as is reasonable and we will not charge for new purchases of power-ups after a public end-of-service notice.
05Ownership
The Service
The Service — including the app code, the server-side logic, the artwork, the audio, the typography, the icons, the logos, the game mechanics as expressed, the website, and any associated material — is owned by us or our licensors. All rights are reserved. Nothing in these Terms transfers ownership of any of it to you.
Your account
Your account is a license to use the Service, not a thing you own. You agree that you have no property interest in your account, your display name, your Tag Points balance, your power-up inventory, or any cosmetic item earned through play. Those things exist inside the Service and stay there.
Tag Points and power-ups
Tag Points and power-up charges are virtual items. They have no monetary value. They cannot be redeemed for cash. They cannot be transferred between accounts. They exist only while your account exists and while the Service is operating, and they may be reset, rebalanced, or removed if we decide that a change to game balance requires it.
06User content
The Service is intentionally small in surface area. You can pick a display name and an avatar; you do not post chat messages, photos, or long-form content inside the Service. Tags themselves, dodges, and other gameplay actions are not user content — they are gameplay events.
Anything you do submit — a display name, an avatar choice, a support email, a survey response, a bug report — counts as User Content. By submitting it, you confirm that you have the right to share it and that it does not violate anyone's rights or any law. You grant us a worldwide, royalty-free, non-exclusive license to use that User Content as needed to operate, improve, and promote the Service. We will not use the contents of a private support email or survey for marketing without your separate consent.
We may remove or refuse to display User Content (including a display name) without notice if we believe it violates these Terms or applicable law. We do not pre-screen User Content as a general rule.
07Purchases and virtual items
What you can buy
Inside the Service, you may purchase power-up charges for the four power-ups (Boost, Shield, Freeze, Lock), either individually or in bundles. The available products, prices, and bundle contents are displayed in the in-app shop and may change over time. Tag Points — the in-game currency that drives your leaderboard rank — are not available for purchase.
How payments work
Purchases are processed by Apple App Store or Google Play under their respective terms. We receive a validated receipt and credit your inventory on receipt validation. We do not see or store your payment instrument. If a purchase fails, please retry from the in-app shop; if it persistently fails, please contact support@patiostudios.com.au with the receipt.
Delivery and right of withdrawal
You expressly agree that we will start performance of any purchase immediately upon confirmation. By proceeding with a purchase, you consent to immediate digital delivery and acknowledge that — to the extent permitted by your local law — you lose any statutory right of withdrawal for digital content that has already been delivered. Where local consumer law gives you a non-waivable right to a refund (for example, an EU consumer who has not yet used a purchased item), that right is preserved.
Refunds
All purchases are final except where the law requires a refund or where we, in our discretion, decide to issue one. Refunds for store-mediated purchases are generally requested through Apple or Google, not through us. We will work with you in good faith if a purchase failed to deliver, if you were billed twice, or if a minor on your device made a purchase you did not authorize.
Subscriptions
The Service does not offer subscriptions.
08Updates to the Service
The Service is updated regularly. Some updates fix bugs; some change game balance; some add or remove features. We may require you to install an update to continue using the Service. Some updates may be applied over the air without a store-mediated download. By using the Service, you agree to receive these updates.
Updates may change values that affect gameplay — points awarded for actions, the duration of the round clock, the dodge window, the cost of a dodge, power-up effects, and similar. We will not retroactively claw back power-up charges that you have legitimately purchased; we may, however, change how those charges behave in future rounds.
09Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. We make no warranty, express or implied, that the Service will be uninterrupted, error-free, secure, or that defects will be corrected. We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
Nothing in this section affects any non-waivable statutory rights you have as a consumer under your local law.
10Limitation of liability
To the maximum extent permitted by law, our total liability to you in connection with the Service is limited to the greater of (a) the amounts you have paid us in the twelve (12) months immediately before the event giving rise to the claim, or (b) twenty-five Australian dollars (AUD $25). We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including for lost profits, lost data, loss of goodwill, or business interruption, arising out of or relating to these Terms or the Service.
If you live in a jurisdiction that does not allow these limitations, our liability is limited to the smallest amount the law in your jurisdiction allows. Nothing in these Terms excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under your local law.
You agree to indemnify and hold us (and our team, contractors, and service providers) harmless from any third-party claim, demand, damage, or loss (including reasonable legal fees) that arises out of your breach of these Terms or your misuse of the Service.
11Dispute resolution
Talk to us first
If something goes wrong, email legal@patiostudios.com.au with the details. We agree, and you agree, to spend at least thirty (30) days trying to work it out informally before either of us starts a formal proceeding. Most issues do not need formal proceedings.
Informal mediation
If we cannot resolve the issue informally within those thirty days, the parties may agree to non-binding mediation with a neutral mediator before proceeding to court. Mediation is opt-in for both sides.
Court
Disputes that cannot be resolved informally will be brought before the competent courts specified in the Governing Law section below. Either side may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or to prevent imminent harm, without first attempting informal resolution.
EU consumers — Online Dispute Resolution
If you are an EU-based consumer, you may also use the European Commission's Online Dispute Resolution platform as an alternative.
12Governing law and venue
These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of New South Wales, Australia, without regard to its conflict-of-law principles. The competent courts of New South Wales will be the venue for disputes that are not resolved informally or through mediation.
If you are a consumer, this section does not override your mandatory rights under the law of the country where you live. You may bring proceedings in your country of residence to the extent your local consumer-protection law guarantees that right.
13General provisions
Severability
If any part of these Terms is held to be unenforceable, the rest of the Terms continue in effect, and the unenforceable part will be interpreted to come as close as possible to the original intent while remaining enforceable.
No waiver
If we do not enforce a provision of these Terms on a particular occasion, that is not a waiver of the provision for any future occasion.
Assignment
You may not assign or transfer your rights or obligations under these Terms. We may assign these Terms in the event of a merger, acquisition, reorganization, or sale of assets, subject to the assignee accepting these Terms and the Privacy Policy.
Notices
We may send you notices required under these Terms by in-app message, by email to the address tied to your account (if any), or by posting them on this website. The operator of the Service is Roberto Vieira Sanjuan trading as Patio Studios (ABN 32 504 767 825), New South Wales, Australia. You may send notices to us at legal@patiostudios.com.au.
Force majeure
We are not responsible for any failure to perform under these Terms that is caused by events outside our reasonable control — including, without limitation, internet outages, force majeure events, acts of public authorities, vendor outages, or strikes.
Entire agreement
These Terms, together with the Privacy Policy and any specific policies we publish in-app or on this website (for example, fair-play guidelines or contest rules), are the entire agreement between you and us regarding the Service, and replace any prior agreement on the same subject.
14Changes to these Terms
We may update these Terms as the product and the law evolve. When we make a change that is material — one that affects your rights or obligations in a meaningful way — we will tell you in-app and by email (if you have given us an email) before it takes effect, and we will post the new version here with a new effective date. Continued use after that date means the new version applies. If you do not agree to the new version, you can stop using the Service and delete your account.
Questions? Email legal@patiostudios.com.au or use the in-app support flow.